Shipping Information
We offer the following shipping options for all items except software downloads and bulky items:
Standard Shipping
- 4 - 6 working days
Express Shipping
- 1 - 3 working days (Metro East Coast)
- Please contact us for a quote for other areas
Some items may be considered Bulky and therefore attract a greater shipping charge. This is the total shipping charge and is not in addition to our Standard or Express Shipping charges.
All orders (in stock items) must be placed by 12.30pm AEST/AEDT for same day despatch. Orders placed after 12.30pm, during weekends, holidays or after hours will be processed the following business day.
We do our best to maintain stock of our most popular items, all other items are normally despatched within a few days however we will advise you if your item is not in stock within 24 hours (excluding weekends and public holidays) and will advise of the approximate delivery time.
We primarily use Australia Post, TNT, StarTrack Express, Couriers Please, TFM Logistics and Toll Express depending on the delivery location and shipping option chosen.
Delivery timings are approximate and may differ due to circumstances outside of our control such as flight delays, traffic incidents, extreme weather etc.
Software downloads that do not require delivery of a physical product do not attract a shipping charge. Serial Numbers will be emailed within 24 hours, turnaround is often within a few hours.
Description
Streaming Delivery: Multi-Protocol, Multi-Client | |
---|---|
Adobe Flash® RTMP (RTMPE, RTMPT, RTMPTE, RTMPS) Adobe Flash HTTP Dynamic Streaming (HDS) | Flash Player |
Adobe® AIR® | |
RTMP-compatible players | |
HDS-compatible players | |
Apple® HTTP Live Streaming (HLS) | iPhone®, iPod®, iPad® (iOS 3.0 or later) |
QuickTime® Player (10.0 or later) | |
Safari® (4.0 or later on Mac OS X version 10.6) | |
Roku® streaming devices | |
Other HLS-compatible players | |
MPEG-DASH | DASH-HEVC/265, DASH-AVC/264, and DASH-WebM/VP9 |
Microsoft® Smooth Streaming | Silverlight® 3 or later |
Other Smooth Streaming-compatible players | |
RTSP/RTP | Quicktime Player |
Other RTSP/RTP-compliant players | |
VideoLAN VLC media player | |
3GPP-compatible mobile devices | |
MPEG2 Transport Protocol (MPEG-TS) | IPTV set-top boxes |
Multicast to any Silverlight-enabled desktop | |
Live Streaming: Compatible Encoding Inputs | |
RTMP | Video: H.264, VP8, VP6, Sorenson Spark®, Screen Video v1 & v2 |
Audio: AAC, AAC-LC, HE-AAC+ v1 & v2, MP3, Speex, Opus, Vorbis | |
RTSP/RTP | Video: H.265, H.264, VP9, VP8 |
Audio: AAC, AAC-LC, HE-AAC+ v1 & v2, MP3, Speex, Opus, Vorbis | |
MPEG-TS | Video: H.265, H.264, VP9, VP8 |
Audio: AAC, AAC-LC, HE-AAC+ v1 & v2, MP3, AC-3 (Dolby® Digital), E-AC-3 (Dolby Digital Plus), Opus, Vorbis | |
ICY (SHOUTcast/Icecast) | Audio: AAC, AAC-LC, HE-AAC+ v1 & v2, MP3 |
Video-on-Demand Streaming: Supported File Formats | |
Video and audio | FLV (Flash Video—.flv) |
MP4 (QuickTime container—.mp4, .f4v, .mov, .m4v, .mp4a, .3gp, & .3g2) | |
.ismv, .isma | |
MP3 (.mp3) | |
Protocols and Payloads: Applicable Transport Protocol and Payload Specifications | |
RTSP | IETF RFC2326 |
RTP: H.264 | IETF RFC3984, QuickTime generic RTP payload format |
RTP: AAC | IETF RFC3640 |
IETF RFC3016 | |
ISO/IEC 14496-3 | |
RTP: MP3 | IETF RFC2250 |
MPEG-TS | ISO/IEC 13818-1 |
MPEG-TS over RTP | IETF RFC2038 |
System Requirements | |
Minimum recommended production hardware | CPU: Single quad core, 3.00 GHz or better RAM: 4GB Disk: 2 or more in RAID 0 (striping) Network: 1Gbps Ethernet |
High-load recommended production hardware | CPU: Dual quad-core or a single hex-core, 3.00 GHz or better RAM: 16-32GB Disk: 2 or more in RAID 0 (striping) Network: 10Gbps Ethernet |
Supported operating systems | Windows® (XP, Vista, 7, 8, 10; Server 2003, 2008, 2012) Linux (all distributions Mac® OS X 10.8 or later |
Java (required) | Java Runtime Environment (JRE) 8+ or Java Development Kit (JDK) 8+ |
Transcoder | |
Decoding (inputs) | Video: H.265/HEVC, H.264/AVC, MPEG4 Part 2, MPEG2, VP9, VP8 |
Audio: MP3, AAC-LC, HE-AAC+ v1 & v2, MPEG1 Part 1/2, Speex, G.711 | |
Encoding (outputs) | Video: H.265/HEVC, H.264/AVC, H.263 (v2), VP9 |
Audio: AAC, AAC-LC, HE-AAC+ v1 & v2, Opus, G.711 | |
nDVR | |
Live stream caching and playout | Single content cache for simultaneous playout to Flash HDS, Microsoft Smooth Streaming, and Apple HLS clients |
Live stream time-shifting | Pause, rewind, fast-forward, return to live |
DRM | |
Third-party key-management services | BuyDRM™, Verimatrix®, and EZDRM |
Encryption services, ++ Inc. Common Encryption for MPEG-DASH | BuyDRM: Microsoft PlayReady® ++ Verimatrix: Verimatrix® VCAS™ ++, Microsoft® PlayReady® EZDRM: Microsoft PlayReady® |
Live and on-demand clients, PC, Mac, iOS, Android, Windows Phone Game consoles, set-top boxes, smart TVs | BuyDRM: BuyDRM players and Smooth Streaming clients Verimtarix: ViewRight® web clients and Smooth Streaming clients EZDRM Live: Smooth Streaming clients EZDRM VOD: Discretix SecurePlayer™ and Smooth Streaming clients (note: EZDRM does not support iOS or Android) |