Shipping Information
We offer the following shipping options for all items except software downloads and bulky items:
Standard Shipping
- 4 - 6 working days
Express Shipping
- 1 - 3 working days (Metro East Coast)
- Please contact us for a quote for other areas
Some items may be considered Bulky and therefore attract a greater shipping charge. This is the total shipping charge and is not in addition to our Standard or Express Shipping charges.
All orders (in stock items) must be placed by 12.30pm AEST/AEDT for same day despatch. Orders placed after 12.30pm, during weekends, holidays or after hours will be processed the following business day.
We do our best to maintain stock of our most popular items, all other items are normally despatched within a few days however we will advise you if your item is not in stock within 24 hours (excluding weekends and public holidays) and will advise of the approximate delivery time.
We primarily use Australia Post, TNT, StarTrack Express, Couriers Please, TFM Logistics and Toll Express depending on the delivery location and shipping option chosen.
Delivery timings are approximate and may differ due to circumstances outside of our control such as flight delays, traffic incidents, extreme weather etc.
Software downloads that do not require delivery of a physical product do not attract a shipping charge. Serial Numbers will be emailed within 24 hours, turnaround is often within a few hours.
Description
Plus | Pro | Business | Premium | |
---|---|---|---|---|
Hosting only | Hosting only | Hosting only | Unlimited Live Streaming | |
250GB every year | 1TB every year | 5TB total storage | 7TB total storage | |
Single user | 3 team members | 10 team members | Unlimited live viewers | |
Player customization Privacy controls Social distribution |
Everything in Plus + Review and approval Private team projects Customizable Showcase sites |
Everything in Pro + Player calls-to-action Lead generation Engagement graphs Google Analytics |
Everything in Business + Unlimited live events Live stream to multiple destinations Live Q&A, graphics and polls Audience chat |
|
Live Streaming | Not included | Not included | Not included | Unlimited events & viewers Up to 1080p streaming Live stream to multiple destinations Live Q&A and polls Live graphics Audience chat Auto archiving Studio encoding software (included free) |
Video Player | Unlimited bandwidth in the Vimeo player 4K & HDR support No ads before, after, or on your video |
Unlimited bandwidth in the Vimeo player 4K & HDR support No ads before, after, or on your video |
Unlimited bandwidth in the Vimeo player 4K & HDR support No ads before, after, or on your video |
Unlimited bandwidth in the Vimeo player 4K & HDR support No ads before, after, or on your video |
Embed anywhere Customize video player Custom end screens |
Embed anywhere Customize colors & components Customize end-screens Add your logo Playback speed control Third-party player support |
Embed anywhere Customize colors & components Customize end-screens Add your logo Playback speed control Third-party player support |
Embed anywhere Customize colors & components Customize end-screens Add your logo Playback speed control Third-party player support |
|
Privacy | Password protection Domain-level privacy Private link sharing |
Password protection Domain-level privacy Private link sharing Private team projects |
Password protection Domain-level privacy Private link sharing Private team projects |
Password protection Domain-level privacy Private link sharing Private team projects |
Collaboration | Video file transfer | Video file transfer 3 team members Review & approval tools Unlimited reviewers Private video presentation Version history |
Video file transfer 10 team members Review & approval tools Unlimited reviewers Private video presentation Version history |
Video file transfer 10 team members Review & approval tools Unlimited reviewers Private video presentation Version history |
Distribution & Marketing | Publish natively to Facebook, YouTube, LinkedIn & Twitter | Publish natively to Facebook, YouTube, LinkedIn & Twitter | Publish natively to Facebook, YouTube, LinkedIn & Twitter | Publish natively to Facebook, YouTube, LinkedIn & Twitter |
Not included | Not included | Custom cards & calls-to-action in the player Collect email addresses in the player Marketing software integrations |
Custom cards & calls-to-action in the player Collect email addresses in the player Marketing software integrations |
|
Vimeo Showcase Shareable video pages Embeddable playlists? |
Vimeo Showcase Shareable video pages Embeddable playlists Customizable portfolios Custom sites with your own domain TV apps (Roku and Amazon Fire) |
Vimeo Showcase Shareable video pages Embeddable playlists Customizable portfolios Custom sites with your own domain TV apps (Roku and Amazon Fire) |
Vimeo Showcase Shareable video pages Embeddable playlists Customizable portfolios Custom sites with your own domain TV apps (Roku and Amazon Fire) |
|
Analytics | Stats dashboard Social stats Custom reports |
Stats dashboard Social stats Custom reports Engagement & duration graphs |
Stats dashboard Social stats Custom reports Engagement & duration graphs Google Analytics integration |
Stats dashboard Social stats Custom reports Engagement & duration graphs Google Analytics integration Live & post-event stats |
Priority Support | Staff email responses within 4 hours during US business hours | Staff email responses within 2 hours on business days (including overnight) | Staff email responses within 1 hour on business days (including overnight) & limited weekend support | Live support while you set up and stream your event during business hours (US Eastern Time) |
Earn Money | Not included | Sell your videos directly to fans worldwide | Sell your videos directly to fans worldwide | Sell your videos directly to fans worldwide |