Shipping Information

We offer the following shipping options for all items except software downloads and bulky items:

Standard Shipping

• 4 - 6 working days 

Express Shipping

• 1 - 3 working days (Metro East Coast)
• Please contact us for a quote for other areas

Some items may be considered Bulky and therefore attract a greater shipping charge. This is the total shipping charge and is not in addition to our Standard or Express Shipping charges.

All orders (in stock items) must be placed by 12.30pm AEST/AEDT for same day despatch. Orders placed after 12.30pm, during weekends, holidays or after hours will be processed the following business day.

We do our best to maintain stock of our most popular items, all other items are normally despatched within a few days however we will advise you if your item is not in stock within 24 hours (excluding weekends and public holidays) and will advise of the approximate delivery time.

We primarily use Australia Post, TNT, StarTrack Express, Couriers Please, TFM Logistics and Toll Express depending on the delivery location and shipping option chosen.

Delivery timings are approximate and may differ due to circumstances outside of our control such as flight delays, traffic incidents, extreme weather etc.

Software downloads that do not require delivery of a physical product do not attract a shipping charge. Serial Numbers will be emailed within 24 hours, turnaround is often within a few hours.

Supported OS	Windows: Windows 7/8/8.1/10/Server 2008/Server 2008 R2/Server 2012/Server 2016 (x86 & x64)
	Linux (support x86, x64 & ARM architecture): Ubuntu 12.04/14.04/16.04/17.04/17.10(x86 & x64) CentOS 6.5/7 (x86 & x64) Fedora 25/26/27 (x86 & x64) Red hat 6.5 and above (x86 & x64) Other Linux OS with kernel version 2.6.35 and above
	Mac: OS X 10.9/10.10/10.11 macOS 10.12/10.13
	Chrome OS
Recommended OS (tested)	Windows: Windows 7 Ultimate/8.1 Enterprise/10 Enterprise/Server 2008 R2 DataCenter/Server 2012 R2 DataCenter/Server 2016 R2 DataCenter (x86 & x64)
	Linux: Ubuntu 12.04/14.04/16.04 (x86 & x64) Ubuntu 17.04/17.10 (x64) CentOS 6.5/7.2 (x86 & x64) Fedora 25/26 (x64) Red hat 6.5 (x86 & x64)
	Mac: OS X 10.9.5/10.10/10.11.2/10.11.3/10.11.4 macOS 10.12/10.13.2/10.13.3
Supported APIs	Windows: DirectShow Wave API/DirectSound/WASAPI
	Linux: V4L2 ALSA
	OS X/macOS: QuickTime AV Foundation
Supported Software	VLC VirtualDub OBS XSplit vMix VidBlaster Wirecast Microsoft Media Encoder Adobe Flash Media Encoder Any other DirectShow, V4L2, QuickTime,AV Foundation based encoding or streaming software
Input Interfaces	HDMI: DVI-D 1.0 HDMI 1.4 HDMI 2.0
	3.5mm audio jack: Microphone interface
Host Interfaces	USB 3.0: compatible with USB 2.0 compatible with USB 3.1 Gen 1
Output Interfaces	3.5mm audio jack: headphones interface
Loop-through Interface	HDMI: HDMI loop-through interface
Input Features	Support for input video resolutions up to 4096×2160
HDMI Specific Features	600MHz HDMI receiver Adaptive HDMI equalizer Support for customized EDID Support for extraction of AVI/Audio/SPD/MS/VS/ACP/ISRC1/ISRC2/Gamut InfoFrames Full colorimetry support Support for up to 4096×2160 4:4:4 60fps input signals Support for 2 channel IEC60958 audio streams Support for extraction of audio formation information & channel status data Support for extraction of video timing information Support for extraction of 3D format information Support for Side-by-Side Half, Top-and-Bottom, Frame Packing 3D mode.
Analog Audio Features	Extraction of stereo embedded HDMI audio for recording and output via 3.5mm stereo mini-jack Line Out Capture of analog audio via 3.5 mm microphone interface Integrate the functions of a USB audio card. Playback audio via 3.5 mm headphones interface. Support for recording the playback audio of the computer.
Video Capture format	Support for capture resolutions up to 4096×2160 Support for capture frame rates up to 120fps (Actual capture frame rate can be limited by the USB bandwidth and internal working frequency. Typical capture frame rates on the Intel USB 3.0 controller are as follows.) 1920×1080 YUY2 (up to 90fps) 3840×2160 NV12 (up to 30fps) Support for NV12 & l420 4:2:0 8-bit (up to 4096×2160) Support for YUY2 & UYVY4:2:2 8-bit (up to 4096×2160) Support for RGB24 & RGB32 4:4:4 8-bit (up to 2048×2160) The default capture formats are YUY2 & NV12. More capture format can be set using USB Capture Utility.
Video Processing Features	Video processing pipelines with 640 Mpixels/s processing bandwidth
	Video cropping
	Video scaling
	Video de-interlacing: Weave Blend top & bottom field Top field only Bottom field only
	Video aspect ratio conversion: Auto or manual selection of input aspect ratio Auto or manual selection of capture aspect ratio Three aspect ratio conversion modes: Ignore (Anamorphic), Cropping or Padding (Letterbox or Pillarbox)
	Video color format conversion: Auto or manual selection of input color format & quantization range Auto or manual selection of capture color format, quantization range & saturation range Support for RGB, YCbCr 601, YCbCr 709, YCbCr 2020 color formats Support for Limited or Full quantization range Support for Limited, Full & ‘Extended gamut’ saturation range
	Video frame rate conversion
	Vertical flip and mirror
Multiple devices on one computer	Support for connecting multiple USB devices to one system Support for setting the device serial number as the device name shown in the system using USB Capture Utility
SDK	The USB Capture SDK provide functions including signal status extraction, capture configuration, etc.
Firmware Upgrade	Multiple devices in one system can be upgraded simultaneously
LED Indicator	Status LEDs indicate the working state of each channel: idle, input signal locked, memory failed or FPGA configuration failed.
Form Factor	98.1mm (L) x 56.8mm (W) x 17mm (H)
Power Consumption	5V max current: ~1.4A max power consumption：~7W
Working Environment	Operating temperature: 0 to 40 deg C Storage temperature: –20 to 70 deg C Relative Humidity: 5% to 90% non-condensing

*Specifications correct at time of publication