Shipping Information
We offer the following shipping options for all items except software downloads and bulky items:
Standard Shipping
- 4 - 6 working days
Express Shipping
- 1 - 3 working days (Metro East Coast)
- Please contact us for a quote for other areas
Some items may be considered Bulky and therefore attract a greater shipping charge. This is the total shipping charge and is not in addition to our Standard or Express Shipping charges.
All orders (in stock items) must be placed by 12.30pm AEST/AEDT for same day despatch. Orders placed after 12.30pm, during weekends, holidays or after hours will be processed the following business day.
We do our best to maintain stock of our most popular items, all other items are normally despatched within a few days however we will advise you if your item is not in stock within 24 hours (excluding weekends and public holidays) and will advise of the approximate delivery time.
We primarily use Australia Post, TNT, StarTrack Express, Couriers Please, TFM Logistics and Toll Express depending on the delivery location and shipping option chosen.
Delivery timings are approximate and may differ due to circumstances outside of our control such as flight delays, traffic incidents, extreme weather etc.
Software downloads that do not require delivery of a physical product do not attract a shipping charge. Serial Numbers will be emailed within 24 hours, turnaround is often within a few hours.
Description
Supported Web Browser (tested) | Microsoft Internet Explorer 11Microsoft Edge Mozilla Firefox version 61 and above Google Chrome version 49 and above Apple Safari 11.1 and above Opera 55.0.2994.44 and above |
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Output Interfaces | HDMI: DVI-D 1.0 HDMI 1.4 HDMI 2.0 |
Storage Interface | SD Card (functions to be developed) |
Screw Mounting Hole | ¼–20 mounting hole |
Network Interfaces | 10/100/1000Mbps Ethernet IEEE 802.3af PoE |
USB Interface | USB2.0 Type B: 5V/2.1A power supply USB RNDIS/ECM USB3.0 Type A: Support connecting peripherals (keyboard and/or mouse) to customize the video and audio settings |
Control Buttons | MENU: press to display the menu, or cycle through the options SELECT: press to display the menu, enter current option, or confirm the selection |
HDMI Output Features | Support up to 4096x2160 60fps HDMI output Support 96KHz 16bits 8-channel audio streams Support delivering videos at the preferred video format according to the EDID of the connected monitor |
NDI® Decoding Features | Support up to 150M pixels/s decoding: When receiving 2K NDI® stream, the device could decode and convert it to 2K 60fps When receiving 4K NDI® stream, the device could decode and convert it to 4K 15fps Support modifying configurations using the Web UI or the Options menu Setting Video OSD composition, including: Source name & resolution Tally indicators VU meter VU meter scale (dBVU) Center cross Safe area Video scaling, frame rate and aspect ratio conversion Video color format conversion: Auto or manual selection of input color format Support YUV BT.601, YUV BT.709 color formats Video vertical and mirror flip Remote controlling the PTZ device connected to the video source Setting audio gain, sample rate and channels |
NDI® Source Name | Support setting the device name shown in the system using Web UI. By default, the device name is ‘Pro Convert’. Support setting board-index, from 0 to F, through the on-board rotary switch |
Firmware Upgrade | Support manual update using Web UI |
LED Indicator | Power LED status indicator: On: power connected Off: power unconnected Decode LED status indicator: On: decoding in progress Blinks: decoding error Off: NDI® source unselected |
Form Factor | 100.9mm (L) x 60.2mm (W) x 23.3mm (H) |
Accessories | USB 2.0 A to B Cable 5V/2.1A power adaptor L-bracket |
Power Consumption | 5V max current: ~1.1A Max power consumption: ~5W |
Working Environment | Operating temperature: 0 to 45 deg C Storage temperature: –20 to 70 deg C Relative Humidity: 5% to 90% non-condensing |
Specifications correct at time of publication |