Shipping Information

We offer the following shipping options for all items except software downloads and bulky items:

Standard Shipping

• 4 - 6 working days 

Express Shipping

• 1 - 3 working days (Metro East Coast)
• Please contact us for a quote for other areas

Some items may be considered Bulky and therefore attract a greater shipping charge. This is the total shipping charge and is not in addition to our Standard or Express Shipping charges.

All orders (in stock items) must be placed by 12.30pm AEST/AEDT for same day despatch. Orders placed after 12.30pm, during weekends, holidays or after hours will be processed the following business day.

We do our best to maintain stock of our most popular items, all other items are normally despatched within a few days however we will advise you if your item is not in stock within 24 hours (excluding weekends and public holidays) and will advise of the approximate delivery time.

We primarily use Australia Post, TNT, StarTrack Express, Couriers Please, TFM Logistics and Toll Express depending on the delivery location and shipping option chosen.

Delivery timings are approximate and may differ due to circumstances outside of our control such as flight delays, traffic incidents, extreme weather etc.

Software downloads that do not require delivery of a physical product do not attract a shipping charge. Serial Numbers will be emailed within 24 hours, turnaround is often within a few hours.

Supported OS	Windows 7/8/8.1/10/2008/2008 R2/2012 (x86 & x64)
	Linux (based on V4L2 , supports x86, x64 & arm architecture)
	Mac OS X
Supported APIs	Windows: DirectShow DirectKS Wave API/DirectSound/WASAPI
Linux	Linux: V4L2 ALSA
Supported Software	VLC
	VirtualDub
	OBS
	xSplit
	vMix
	VidBlaster
	Wirecast
	Microsoft Media Encoder
	Adobe Flash Media Encoder
	Any other DirectShow/V4L2 encoding/streaming software
Input Interfaces	2x DVI-I: DVI 1.0 HDMI 1.4a (via breakout cable) VGA (via DVI2VGA connector) Component (via breakout cable)
Output Interfaces	PCIe Gen2 x4
Input Features	Auto scan of video input sources when there is no signal input to the currently selected input source
	Manual selection of video input source
	Auto selection of linked (embedded) audio input source when the video input source changes
	Manual selection of audio input source
	Support for standard crossbar based on video input source selection
	Support for input video resolutions up to 2048×2048 pixels
VGA & Component Specific Features	12-bit ADC
	Support for RGB & YCbCr (YUV) color formats
	Support for ‘Seperated sync’, ‘Composite sync’, ‘Sync-on-green’ (SOG), ‘Sync-on-luminance’ (SOY)
	Support for DMT, CEA, CVT, GTF video timings
	Input signals up to 165MHz pixel rate are digitized with 1:1 sampling
	Input signals over 165MHz pixel rate can be digitized with horizontal sub-sampling (resulting in some image quality loss – NOT officially supported)
	Auto detection of RGB & YCbCr color formats
	Auto or manual sampling phase adjustment
	Auto horizontal alignment
	Support for customized video timings
	Support for customized video resolutions for CVT/GTF timings
HDMI Specific Features	225MHz HDMI receiver
	Adaptive HDMI equalizer support for cables lengths up to 30M
	Support for customized EDID
	Support for extraction of AVI/Audio/SPD/MS/VS/ACP/IRSC1/ISRC2/Gamut InfoFrames
	Full colorimetry support
	Support for 8/10/12-bit color depths
	Support for RGB 4:4:4, YCbCr 4:4:4, YCbCr 4:2:2 color sampling
	Support for up to 8-channel IEC60958/IEC61937 audio streams
	Support for extraction of audio formation information & channel status data
	Support for extraction of video timing information
	Support for extraction of 3D format information
	Support for extraction of Sony/Canon DSLR time code
Video Output Formats	Support for output image resolutions up to 2048×2048 pixels
	Support for output frame rates up to 144fps. (Actual output frame rate can be limited by PCIe bandwidth, and at higher image resolutions – above 1280×1024 – by the pixel clock of the on-board video processing hardware. eg. Max frame rate at 1920×1080 = ~80fps. )
	Support for 4:2:0 8-bit output formats: NV12, I420, YV12
	Support for 4:2:2 8-bit output formats: YUY2, YUYV, UYVY
	Support for 4:4:4 8-bit output formats: V308, IYU2, V408, BGR24, BGR32
	Support for 4:4:4 10-bit output formats: V410, Y410
	More output formats are supported via Pro Capture SDK for DirectKS
Video Processing Features	Two video processing pipelines with ~180Mpixels/s processing bandwidth for each one
	Full 10-bit video processing
	Video cropping
	Video scaling
	Video de-interlacing: Weave Blend top & bottom field Top field only Bottom field only
	Video aspect ratio conversion: Auto or manual selection of input aspect ratio Auto or manual selection of output aspect ratio Three aspect ratio conversion modes: Ignore (Anamorphic), Cropping or Padding (Letterbox or Pillarbox)
	Video color format conversion: Auto or manual selection of input color format & quantisation range Auto or manual selection of output color format, quantization range & saturation range Support for RGB, YCbCr 601, YCbCr 709, YCbCr 2020 color formats Support for Limited or Full quantisation range Support for Limited, Full & ‘Extended gamut’ saturation range
	Video frame rate conversion
	Video OSD composition: Support for PNG OSD image (up to 2048×2048) Support for dynamic loading of RGBA OSD image via SDK
Multiple Cards per System	Support for multiple cards plugged to one system
	On-board rotary switch to set card number, with 16 positions from 0 to F
	System hardware device tree will display “01: Pro Capture AIO” when rotary switch is set to 1, and so on
	The video and audio device names displayed in your software will include the card number (set by the rotary switch)
Multiple Output Streams	Unlimited output streams for any one input channel
	Independent cropping, aspect ratio, color format, resolution, frame rate, de-interlacing and color adjustment settings for each individual stream
Ultra Low Latency Support	Latency of 64 video lines
	Partial notification mode in SDK
Timestamp & A/V Synchronization	Hardware based 100ns high resolution clock
	Audio frames (192 audio samples) & video frames are stamped with hardware clock
	Hardware clock can be synchronized across cards (via SDK)
Video Output SG-DMA	~700MB/s per channel DMA bandwidth in PCIe 2.0 system
	~400MB/s per channel DMA bandwidth in PCIe 1.0 system
	Support for auto detection of Intel tiled GPU surface
	Support for DirectGMA for AMD video adapter chipsets
	Support for GPUDirect for Nvidia video adapter chipsets
SDK	Pro Capture SDK for DirectShow for easy integration (Windows)
	Pro Capture SDK for DirectKS for maximum flexibility & performance (Windows)
Windows Driver Tweaks	All options can be controled by three levels of registry key: global level, product level and device level
	Video, Audio, Crossbar filter names can be customized via registry keys
Firmware Upgrade	Multiple cards in one system can be upgraded simultaneously
	Cards can be upgraded without a system power shutdown when it is not in use
	Safe upgrade. If power off or system break down occur when the firmware is being upgraded, it will automatically restore to the initial version. This function is only available for firmware version 1.21 and above.
LED Indicator	Status LEDs indicate the working state of each channel: idle, input signal locked, memory failed or FPGA configuration failed.
Form Factor	Normal profile PCIe x4 Add-on Card
	115.9mm x 91.29mm (without PCI bracket)
Accessories	2x DVI2VGA connector
	2x DVI-I to HDMI + Component breakout
Power Consumption	Max current at 12V ~0.9 A
	Max current at 3.3V ~0.7 A
	Max power consumption ~13.0 W
Working Environment	Operating temperature: 0 to 40 deg C
	Storage temperature: –20 to 70 deg C
	Relative Humidity: 5% to 90% non-condensing

*Specifications correct at time of publication