We offer the following shipping options for all items except software downloads and bulky items:
- 4 - 6 working days
- 1 - 3 working days (Metro East Coast)
- Please contact us for a quote for other areas
Some items may be considered Bulky and therefore attract a greater shipping charge. This is the total shipping charge and is not in addition to our Standard or Express Shipping charges.
All orders (in stock items) must be placed by 12.30pm AEST/AEDT for same day despatch. Orders placed after 12.30pm, during weekends, holidays or after hours will be processed the following business day.
We do our best to maintain stock of our most popular items, all other items are normally despatched within a few days however we will advise you if your item is not in stock within 24 hours (excluding weekends and public holidays) and will advise of the approximate delivery time.
We primarily use Australia Post, TNT, StarTrack Express, Couriers Please, TFM Logistics and Toll Express depending on the delivery location and shipping option chosen.
Delivery timings are approximate and may differ due to circumstances outside of our control such as flight delays, traffic incidents, extreme weather etc.
Software downloads that do not require delivery of a physical product do not attract a shipping charge. Serial Numbers will be emailed within 24 hours, turnaround is often within a few hours.
The built in front control panel lets you route video, so you can get the perfect solution for live production racks that don't have the space for extra hardware panels. The front panel is similar to a Videohub Master Control Pro and it features a spin knob for browsing, direct entry buttons for speed and an LCD for displaying labels. However because the panel is built into the router, can can also see live video on the LCD. The LCD also has menus so it lets you change router settings.
With a built in LCD, Blackmagic Videohub 12G can show you live video of all your router inputs. This means you can see all router inputs as live video before you change a route. There are also labels displayed below the live video to make it easy to identify the input that you are viewing. What this means is you can scroll up and down the router sources in alphabetical order and see each input as live video, even if the inputs are different video standards. Imagine scrolling through their connections while viewing them as live video on the LCD. Plus in portable equipment racks where space is limited, the visual routing means you can see video inputs without adding an external SDI monitor.
All models of Blackmagic Videohub 12G feature advanced 12G-SDI connections which are multi rate so they support any SD, HD and Ultra HD video format up to 2160p60 and will connect to any SD, HD-SDI, 3G-SDI, 6G-SDI and 12G-SDI equipment. Plus Blackmagic Videohub 12G also supports routing any video standard on the same router at the same time. That means on the 40x40 model you could route up to 40 different video standards at the same time. 12G-SDI gives you high frame rate Ultra HD via a single BNC connection that also plugs into all of your regular HD equipment. With 12G-SDI you'll get a future proof technology that connects to the equipment that you have now and in the future.
Videohub includes built in SDI re-clocking on every 12G-SDI input. SDI re-clocking regenerates the video signal for maximum video quality. This is extremely important because longer video cables degrade the signal. Expensive premium "digital" cables can help a little, but still cannot eliminate signal integrity loss due to cable lengths getting longer. With SDI re-clocking all of the SDI devices in your studio receive a regenerated signal with improved jitter performance. That means longer cable lengths, and no drop outs in their video.
All Blackmagic Videohub routers can be remotely controlled, which is vital in large broadcast studios where the equipment connected to the router is located in different areas of the building. There are 2 different types of hardware panel available. The Videohub Master Control Pro is similar to the front panel and has a spin knob, LCD and shortcut buttons. While the Videohub Smart Control Pro model features all buttons and is generally programmed so the panel controls a single router output with each button programmed to a router input. Then you can just cut along the panel buttons to change the router output instantly. It works best when you install a smart panel below each video monitor.
If you need external router control that's affordable, then Videohub Software Control is perfect because it can be downloaded free. Videohub Software Control is available for both Mac and Windows, so you can run it on the computers users are already using for creative work. The software features large buttons that are easy to press. Each button can be customized to a router input, a router output, and has an icon assigned to help you identify it visually. The big buttons are great for use on a touchscreen PC, where the software becomes a large screen XY control panel. You can even download a version of the software for the Apple iPad.