Shipping Information

We offer the following shipping options for all items except software downloads and bulky items:

Standard Shipping

• 4 - 6 working days 

Express Shipping

• 1 - 3 working days (Metro East Coast)
• Please contact us for a quote for other areas

Some items may be considered Bulky and therefore attract a greater shipping charge. This is the total shipping charge and is not in addition to our Standard or Express Shipping charges.

All orders (in stock items) must be placed by 12.30pm AEST/AEDT for same day despatch. Orders placed after 12.30pm, during weekends, holidays or after hours will be processed the following business day.

We do our best to maintain stock of our most popular items, all other items are normally despatched within a few days however we will advise you if your item is not in stock within 24 hours (excluding weekends and public holidays) and will advise of the approximate delivery time.

We primarily use Australia Post, TNT, StarTrack Express, Couriers Please, TFM Logistics and Toll Express depending on the delivery location and shipping option chosen.

Delivery timings are approximate and may differ due to circumstances outside of our control such as flight delays, traffic incidents, extreme weather etc.

Software downloads that do not require delivery of a physical product do not attract a shipping charge. Serial Numbers will be emailed within 24 hours, turnaround is often within a few hours.

Connections	SDI Video Input: 1 x 10-bit SD/HD/2K/4K. Supports 6 Gb/s 4:2:2 and 3 Gb/s 4:4:4
	SDI Video Output: 1 x 10-bit SD/HD/2K/4K. Supports 6 Gb/s 4:2:2 and 3 Gb/s 4:4:4
	SDI Audio Input: 16 Channels embedded in HD/2K/4K. 8 Channels embedded in SD.
	SDI Audio Output: 16 Channels embedded in HD/2K/4K. 8 Channels embedded in SD.
	Sync Input: Blackburst in SD, 720p50, 720p59.94, 1080i50 and 1080i59.94 formats or Tri-Sync in any HD, 2K or UHD format.
	Device Control: Sony™ compatible RS422 deck control ports. Serial ports TxRx direction reversible under software control.
	Computer Interface: PCI Express 4 lane generation 1, compatible with 4,8 and 16 lane PCIe Slots.
Codecs	Supports: AVC-Intra, AVCHD, Canon XF MPEG2, Digital SLR, DV-NTSC, DV-PAL, DVCPRO50, DVCPROHD, DPX, HDV, XDCAM EX, XDCAM HD, XDCAM HD422, Apple ProRes 4444, Apple ProRes 422 HQ, Apple ProRes 422, Apple ProRes LT, Apple ProRes 422 Proxy, Uncompressed 8-bit 4:2:2, Uncompressed 10-bit 4:2:2, Uncompressed 10 bit 4:4:4.
Software	Software Included: Media Express, Disk Speed Test, LiveKey, Blackmagic System Preferences and Blackmagic driver on Mac OS X. Media Express, Disk Speed Test, LiveKey, Blackmagic Control Panel and Blackmagic driver on Windows 7 and Windows 8. Media Express, Blackmagic Control Panel and Blackmagic driver on Linux.
	Internal Software Upgrade: Firmware built into software driver. Loaded at system start or via updater software.
	Physical Installation: PCI Express 4 lane generation 1, compatible with 4, 8, 16 lane PCI Express slots on Mac OS X, Windows and Linux. Please check the Support pages to see the full system requirements.
Software Applications	DaVinci Resolve, Fusion, Final Cut Pro X, Premiere Pro CC, Avid Media Composer, After Effects CC, Avid Pro Tools, Steinberg Cubase, Autodesk Smoke, Photoshop CC
	Other supported applications include: Nuke, Steinberg Nuendo, Avid Symphony, Avid News Cutter, Tools On Air just:in & live:cut & just:play & just:live, Softron OnTheAir, MovieRecorder and OnTheAir CG, Flash Media Live Encoder, Wirecast, Livestream Procaster, Resolume Avenue 4, Sony Vegas Pro, Corel VideoStudio Pro X4, CyberLink Power Director, MAGIX Video Pro X4, Vidblaster Pro & Studio & Broadcast, Uniplay, Playbox AirBox, CasparCG, Magicsoft CG, Xsplit Broadcaster, Imagine Communications Velocity & InfoCaster.
Video Standards	SD Format Support: 625/25 PAL, 525/29.97 NTSC.
	HD Format Support: 720p50, 720p59.94, 720p60, 1080PsF23.98, 1080p23.98, 1080PsF24, 1080p24, 1080PsF25, 1080p25, 1080PsF29.97, 1080p29.97, 1080PsF30, 1080p30, 1080i50, 1080p50, 1080i59.94, 1080p59.94, 1080i60, and 1080p60.
	2K Format Support: 2048 x 1080p23.98, 2048 x 1080p24, 2048 x 1080p25.
	4K Format Support: 3840 x 2160p23.98, 3840 x 2160p24, 3840 x 2160p25, 3840 x 2160p29.97, 3840 x 2160p30, 4096 x 2160p23.98, 4096 x 2160p24, 4096 x 2160p25.
	SDI Compliance: SMPTE 259M, SMPTE 292M, SMPTE 296M SMPTE 372M, SMPTE 425M ITU-R BT.656 and ITU-R BT.601.
	SDI Metadata Support: VITC read for 3:2 pulldown removal. VANC capture and playback using up to 3 lines of video in file. HD RP188. Closed captioning.
	Audio Sampling: Television standard sample rate of 48 kHz at 24 bit.
	Video Sampling: 4:2:2 and 4:4:4 (4K is 4:2:2)
	Color Precision: 10-bit
	Color Space: REC 601, REC 709
	Multiple Rate support: SDI video connections are switchable between SD/HD/2K and UHD.
Processing	Colorspace Conversion: Hardware based real time.
	HD Down Conversion: Built in, high quality hardware down converter outputs HD or SD on SDI output. Selectable between letterbox, anamorphic 16:9 and center cut 4:3 styles.
	HD Up Conversion: Software based up conversion from SD to 720HD or 1080HD on capture. Selectable between 4:3 pillarbox, 14:9 pillarbox and 16:9 zoom.
	Cross Conversion: Software based cross conversion from 720HD to 1080HD and 1080HD to 720HD on playback.
	Real Time Effects: Final Cut Pro X internal effects. Premiere Pro CC Mercury Playback Engine effects. Avid Media Composer™ internal effects. DaVinci Resolve.
Operating Systems	Mac OS X 10.11 El Capitan, macOS 10.12 Sierra, macOS 10.13 High Sierra or later.
	Windows 7, 8.1 and 10, all 64-bit.
	Linux
EMC Certifications	FCC, CE and C-Tick
Environmental Specifications	Operating Temperature: 5° to 40° C (32° to 104° F)
	Storage Temperature: -20° to 45° C (-4° to 113° F)
	Relative Humidity: 0% to 90% non-condensing
What's Included	DeckLink SDI 4K
	SD Card
Warranty	3 Year Limited Manufacturer's Warranty.

*Specifications correct at time of publication