Shipping Information

We offer the following shipping options for all items except software downloads and bulky items:

Standard Shipping

• 4 - 6 working days 

Express Shipping

• 1 - 3 working days (Metro East Coast)
• Please contact us for a quote for other areas

Some items may be considered Bulky and therefore attract a greater shipping charge. This is the total shipping charge and is not in addition to our Standard or Express Shipping charges.

All orders (in stock items) must be placed by 12.30pm AEST/AEDT for same day despatch. Orders placed after 12.30pm, during weekends, holidays or after hours will be processed the following business day.

We do our best to maintain stock of our most popular items, all other items are normally despatched within a few days however we will advise you if your item is not in stock within 24 hours (excluding weekends and public holidays) and will advise of the approximate delivery time.

We primarily use Australia Post, TNT, StarTrack Express, Couriers Please, TFM Logistics and Toll Express depending on the delivery location and shipping option chosen.

Delivery timings are approximate and may differ due to circumstances outside of our control such as flight delays, traffic incidents, extreme weather etc.

Software downloads that do not require delivery of a physical product do not attract a shipping charge. Serial Numbers will be emailed within 24 hours, turnaround is often within a few hours.

Supported OS	Windows 7/8/8.1/10/2008/2008 R2/2012 (x86 & x64) Linux (Ubuntu 12.04–16.10, CentOS 7) OS X 10.9–10.11 macOS 10.12
Supported APIs	Windows: DirectShow Wave API/DirectSound/WASAPI Linux: V4L2 ALSAOS X/macOS QuickTime: AV Foundation
Supported Software	VLC VirtualDub OBS XSplit vMix VidBlaster Wirecast Microsoft Media Encoder Adobe Flash Media Encoder Any other DirectShow, V4L2, QuickTime,AV Foundation based encoding or streaming software
Input Interfaces	DVI-I: DVI 1.0 HDMI 1.4a (via breakout cable) VGA (via DVI-to-VGA convertor) Component (via breakout cable) DB9: YC (S-Video) Composite video Analog audio (L+R) Component video BNC: SD/HD/3G SDI
Host Interfaces	USB 3.0: compatible with USB 2.0 compatible with USB 3.1 Gen 1
Input Features	Auto scan of video input sources when there is no signal input to the currently selected input source Manual selection of video input source Auto selection of linked (embedded) audio input source when the video input source changes Manual selection of audio input source Support for input video resolutions up to 2048×2160
VGA & Component Specific Features	12-bitADC Support for RGB & YCbCr (YUV) color formats Support for ‘Seperated sync’, ‘Composite sync’, ‘Sync-on-green’ (SOG), ‘Sync-on-luminance’ (SOY) Support for DMT, CEA, CVT, GTF video timings Input signals up to 165MHz pixel rate are digitized with 1:1 sampling Input signals over 165MHz pixel rate can be digitized with horizontal sub-sampling (resulting in some image quality loss – NOT recommended) Auto detection of RGB & YCbCr color formats Auto or manual sampling phase adjustment Auto horizontal alignment Support for customized video timings Support for customized video resolutions for CVT/GTF timings
HDMI Specific Features	225MHz HDMI receiver Adaptive HDMI equalizer support for cables lengths up to 30M Support for customized EDID Support for extraction ofAVI/Audio/SPD/MS/VS/ACP/ISRC1/ISRC2/Gamut InfoFrames Full colorimetry support Support for 8/10/12-bit color depths Support for RGB 4:4:4, YCbCr 4:4:4, YCbCr 4:2:2 color sampling Support for up to 2-channel IEC60958 audio streams Support for extraction of audio formation information & channel status data Support for extraction of video timing information Support for extraction of 3D format information Support for Side-by-Side Half, Top-and-Bottom, Frame Packing 3D mode
SDI Specific Features	Integrated cable equalizer supporting cable lengths up to 230M for HD-SDI signals Support for SD/HD/3Ga/3Gb/3Ga-DL/3Gb-DS standards Support for 2K (2048×1080) mode Support for RGB 4:4:4, YCbCr 4:4:4, YCbCr 4:2:2 color sampling Support for 10/12-bit color depth Support for extraction of SMPTE 352 payload identifier Support for up to 8 (mono) audio channels at 48KHz Support for extraction of audio formation information & channel status data Limited support of 3Gb-DS: only the first stream can be captured Limited support for capture of the first link of dual link interfaces: YCbCr 4:2:2 10-bit 1080p 50/59.94/60: captured as 1080i 50/59.94/60 YCbCr 4:4:4 10-bit: captured as 4:2:2 RGB 4:4:4: R/B sub-sampled
YC & Composite Specific Features	12-bit ADC Support for NTSC, PAL and SECAM standards Auto detection of video input standard
Analog Audio Features	Capture analog audio via 3.5 mm unbalanced Line In interface
Video Capture Formats	Support for capture resolutions up to 2048×2160 Support for capture frame rates up to 120fps (Actual capture frame rate can be limited by the USB bandwidth and internal working frequency. Typical capture frame rates on the Intel USB 3.0 controller are as follows.) 1920×1080 YUY2 (up to 75fps) 1920×1080 RGB24 (up to 60fps) Support for 4:2:2 8-bit capture format: YUY2, UYVY Support for 4:4:4 8-bit capture format: RGB24, RGB32The default capture format is YUY2. More capture format can be set using USB Capture Utility
Video Processing Features	Video processing pipelines with 160 Mpixels/s processing bandwidth Video cropping Video scaling Video de-interlacing: Weave Blend top & bottom field Top field only Bottom field only Video aspect ratio conversion: Auto or manual selection of input aspect ratio Auto or manual selection of capture aspect ratio Three aspect ratio conversion modes: Ignore (Anamorphic), Cropping or Padding (Letterbox or Pillarbox) Video color format conversion Auto or manual selection of input color format & quantization range Auto or manual selection of capture color format, quantization range & saturation range Support for RGB, YCbCr 601, YCbCr 709 color formats Support for Limited or Full quantization range Support for Limited, Full & ‘Extended gamut’ saturation range Video frame rate conversion Vertical flip and mirror
Multiple devices on one computer	Support for connecting multiple USB devices to one system Support for setting the device serial number as the device name shown in the system using USB Capture Utility
SDK	The USB Capture SDK provide functions including signal status extraction, capture configuration, etc.
Firmware Upgrade	Multiple devices in one system can be upgraded simultaneously
LED Indicator	Status LEDs indicate the working state of each channel: idle, input signal locked, memory failed or FPGA configuration failed.
Form Factor	98mm (L) x 98mm (W) x 25mm (H)
Accessories	USB 3.0 cable DVI to VGA connector DVI-I to HDMI + Component breakout DB9 to YC + Composite + Analog Audio + Componentbreakout
Power Consumption	5V max current: ~1 A max power consumption： ~5 W
Working Environment	Operating temperature: 0 to 45 deg C Storage temperature: –20 to 70 deg C Relative Humidity: 5% to 90% non-condensing

*Specifications correct at time of publication